System Support Inc.
4396・Prime Market・Information & Communication
Cloud Integration Business
Cloud technical support and resale business, a priority area under the group's medium-term management plan
| Period | Current | Previous | Change |
|---|---|---|---|
| Sales (cumulative Q3, FY2026 ending March 2026) | ¥8,570 million | ¥7,150 million (same period prior year) | ↑ |
| Segment profit (cumulative Q3, FY2026 ending March 2026) | ¥1,279 million | ¥1,037 million (same period prior year) | ↑ |
| Sales YoY change (cumulative Q3, FY2026 ending March 2026) | +19.9% | — | ↑ |
| Segment profit YoY change (cumulative Q3, FY2026 ending March 2026) | +23.4% | — | ↑ |
| Sales (interim period, FY2026 ending March 2026) | ¥5,886 million | ¥9,717 million (full year, FY2025 ending March 2025) | ↑ |
| Segment profit (interim period, FY2026 ending March 2026) | ¥846 million | ¥1,542 million (full year, FY2025 ending March 2025) | ↑ |
Business Details
Provides technical support related to the migration and utilization of cloud services from major overseas IT vendors (AWS, Microsoft Azure, Google Cloud, ServiceNow, etc.) for user companies, as well as resale of licenses and other products. The segment captures customer companies' DX promotion and IT investment demand, and aims to expand orders from new and existing customers through strengthened alliances with cloud vendors. Sales for the cumulative nine months of Q3 FY2026 (ending March 2026) were ¥8,570 million, making it the core segment accounting for approximately 37% of total group sales.
Recent Overview
Technical support for ServiceNow, Google Cloud, and other services was strong on the back of DX demand, with sales up approximately 20% YoY
In the cumulative nine months of Q3 FY2026 (July 2025 to March 2026), technical support related to migration and utilization of cloud services such as ServiceNow and Google Cloud performed well, driven by rising DX demand among customer companies. Sales were ¥8,570 million (up 19.9% YoY) and segment profit was ¥1,279 million (up 23.4% YoY), achieving both revenue and profit growth. The segment maintained high growth exceeding the group's overall sales growth rate of 14.2%, serving as the driving force as a priority area of the medium-term management plan.
Key Products
Growth Drivers
- Increased orders from new and existing customers against a backdrop of expanding DX demand among customer companies
- Continued expansion of resale (resale of licenses, etc.) following cloud migration
- Acquisition of customer referrals through strengthened alliances with cloud vendors such as AWS, ServiceNow, and Google Cloud
- Expansion of service delivery capacity through active training and hiring of cloud-related engineers
- Profitability improvement driven by strong orders for high-margin ServiceNow services
Risks
- Business impact from deteriorating relationships with cloud vendors or changes in contract terms
- Intensifying competition for hiring cloud-related engineers and difficulty securing talent
- Risk of resale margin compression due to changes in pricing policies by major cloud vendors
- Suppression of IT investment by customer companies (economic downturn, price increases, US tariff policy, geopolitical risk, etc.)
- Changes in service demand structure due to the rapid spread of new technologies such as generative AI
Last updated: September 19, 2025