Cross Marketing Group Inc.
3675・Standard Market・Information & Communication
Business
Cross Marketing Group Inc. is a comprehensive marketing solutions company operating across three segments: Digital Marketing Business, Data Marketing Business, and Insight Business. With 31 consolidated subsidiaries and 3 affiliated companies in Japan and overseas, the company provides a wide range of services—including online and offline marketing research based on a survey monitor panel of approximately 14.1 million people, DX-related IT solutions, influencer marketing, and consumer insight analysis—leveraging its capability to conduct surveys in 85 countries in Japan and abroad. Its main clients include general business corporations, advertising agencies, and consulting firms.
Business Model
The company's core revenue driver is Internet Research (Online Research) utilizing the 14.1 million-member monitor database managed by its affiliate Research Panel Inc., building added value through aggregation, analysis, and insight delivery. In the Digital Marketing Business, it operates promotional media, undertakes contracted IT system development, and provides staffing services, among other activities. The company actively uses M&A to expand its service lines, structuring its business to grow revenue through end-to-end proposals to clients driven by group synergies.
Company Strengths
Holds Japan's largest-scale survey monitor panel, managed by Research Panel Inc., comprising 14.1 million people (including affiliated panels). Special monitors are classified and managed using detailed profiles spanning approximately 20 categories and up to 2,500 items, enabling delivery in as little as 24 hours. This forms an entry barrier that serves as a differentiating factor against competitors.
In FY2025 (ended June 2025), the Data Marketing Business segment achieved a high segment profit margin of 30.1% (net sales of ¥9,914 million, segment profit of ¥2,987 million). Solid demand for domestic online research, combined with a recovery in demand at the North American operations of the Kadence group, drove a substantial year-on-year profit increase of 34.4%.
Since its establishment in 2003, the company has carried out numerous M&A transactions, including EXCRE Inc., REECH Inc., Tokyo Getz Inc., Creative Resource Institute Inc., and Coum Inc. In FY2025 (ended June 2025), net sales of the Digital Marketing Business increased 17.4% year on year to ¥12,521 million, continuing growth that includes the effects of M&A.
ENVALITH's Perspective
Performance Trend
Revenue has continued on an expansion trend, growing from ¥10,758 million in FY2021 to ¥28,897 million in FY2025, and the cumulative nine months of FY2026 (ending June 2026) also maintained revenue growth at ¥23,596 million (up 5.9% year-on-year). On the other hand, operating profit came in at ¥2,118 million (down 10.6% year-on-year), below the same period of the previous year. While gross profit remained roughly flat, an increase in selling, general and administrative expenses (¥6,648 million) has become a cost pressure. In the Research/Insight Business, weakness overseas (UK, India, and Indonesia) weighed on results, and external factors such as uncertainty over US trade policy and geopolitical risk have also affected the business environment. The equity ratio remained at a healthy 51.0%.
Growth Strategy
Under "Unite & Generate," the company is pursuing M&A and group synergies to achieve sales of ¥50.0 billion in FY2030 (ending June 2030)
Growth was driven by Influencer Marketing / IP Promotion (up 13.4% year on year), Marketing HR (up 19.2%), and SI/DX Consulting (up 12.7%). Cumulative external customer sales for the first nine months reached ¥10,783 million (up 14.3% year on year). Robust ongoing demand for DX and AI investment is a tailwind.
On April 14, 2026, the company made DIGITALIO (operator of EC Navi and PeX, providing digital promotion and DX support) and Research Panel (operator of survey sites) wholly owned subsidiaries. Total acquisition consideration was ¥1,500 million. The company aims to capture synergies from strengthening the Social & Digital Promotion field and expanding the panel network from the fourth quarter onward.
The former "Data Marketing Business" and "Insight Business" have been integrated and reorganized as the "Research/Insight Business." The company aims to deepen high-value-added areas such as consumer insight discovery and data analysis, and strengthen one-stop provision through synergies with the Digital Marketing Business. Turning around overseas operations also remains a challenge.
Under the medium-term management policy "Unite & Generate," the company aims for annual growth of approximately 15% through active M&A and group synergies. The full-year sales forecast of ¥32,000 million for FY2026 (ending June 2026) represents a 10.7% increase year on year, and further acceleration of growth will be needed to achieve the target.
Last updated: July 17, 2026

