ENVALITH
バーチャレクス・ホールディングス株式会社 logo

Virtualex Holdings, Inc

6193Growth MarketServices

バーチャレクス・ホールディングス株式会社 logo
Virtualex Holdings, Inc6193

IT & Consulting Business

Core group business providing an integrated offering from consulting through system construction, centered on CRM, IT, and AI

PeriodCurrentPreviousChange
Segment sales (FY2026, ending March 2026)¥4,028 million¥3,739 million
Segment profit (FY2026, ending March 2026)¥943 million¥778 million
Segment profit margin (FY2026, ending March 2026)23.4%20.8%
Sales to major client (Tokyo Electric Power Company Energy Partner) (FY2026, ending March 2026)¥765 million¥860 million

Business Details

Handled by Virtualex Consulting and Time Intermedia. Provides consulting services for CRM strategy formulation, system design, and construction support, license sales of the CRM package "inspirX," and recurring-type IT services. With the participation of Time Intermedia, the business has expanded into the Web and educational domains as well. Currently expanding into areas such as AI utilization, DX support, and mother center technical infrastructure construction. A major client is Tokyo Electric Power Company Energy Partner (segment sales of ¥765,382 thousand in the current period).

Recent Overview

Sales and profit both improved significantly due to a recovery in utilization rates and the winding down of Time Intermedia's large-scale project

In FY2026 (ending March 2026), the utilization rate at the start of the period, which had been sluggish in the prior period, trended firmly from the first quarter onward. At Time Intermedia, the large-scale project that had been pressuring profitability due to a prolonged development period has largely reached a point where its conclusion is in sight. In addition, following the completion of collection of trade receivables from a specific client whose creditworthiness had deteriorated at the end of the prior period, the company recorded the previously suspended sales as well as a reversal gain on the allowance for doubtful accounts. As a result, segment sales were ¥4,028 million (up 7.7% year on year), and segment profit was ¥943 million (up 21.1% year on year).

Key Products

product
inspirX

A CRM package for contact centers. In addition to license sales, the company is promoting recurring revenue generation through cloud and subscription-type deployment.

service
CRM Consulting Service

Covers the CRM domain from upstream strategy through implementation, including mother center construction consulting. Serves as a starting point for connections to the Outsourcing Business.

service
AI Solution (TENKEI)

A service and business positioned as a growth strategy, centered on AI. In FY2026 (ending March 2026), it has been steadily ramping up since the first quarter.

service
Web & Educational Solutions

Web development and system development for the educational sector handled by Time Intermedia. The large-scale project has largely reached a point where its conclusion is in sight, and the factor that had been pressuring profitability is moving toward resolution.

platform
CRM IT Service (Recurring-type)

A group of services being expanded as a continuous revenue base, under a policy of shifting the center of gravity toward recurring-type business.

Growth Drivers

  • Steady ramp-up of the AI-centered service and business deployment (positioned as a growth strategy)
  • Strengthened linkage from mother center construction consulting to outsourcing operations contracts
  • Recurring revenue generation through cloud and subscription-type deployment of the CRM package "inspirX"
  • Resolution of the profitability pressure factor following the winding down of Time Intermedia's large-scale project
  • Improved profit margins through unit price increase negotiations with existing clients

Risks

  • Risk of losses on large-scale system development projects (as experienced by Time Intermedia in the prior period)
  • Risk of sales dependence on a specific client (Tokyo Electric Power Company Energy Partner accounts for approximately 19% of current-period segment sales)
  • Risk of suspension of sales recognition and allowance for doubtful accounts due to deterioration in the creditworthiness of a specific client (which materialized in the prior period)
  • Risk of intensifying competition and the need to respond to technological changes in the AI and DX domains
  • Risk of clients restraining investment due to instability in overseas conditions

Last updated: June 25, 2026