CAREERLINK CO., LTD.
6070・Prime Market・Services
Clerical Staffing Services
Core segment accounting for approximately 80% of consolidated net sales, centered on the BPO-Related Business
| Period | Current | Previous | Change |
|---|---|---|---|
| Net sales | ¥35,534 million | ¥32,582 million | ↑ |
| Operating income | ¥3,517 million | ¥2,399 million | ↑ |
| Segment assets | ¥9,194 million | ¥7,599 million | ↑ |
| Net sales YoY change rate | +9.1% | △12.3% | ↑ |
| Operating income YoY change rate | +46.6% | △20.3% | ↑ |
| Number of local governments served | 206 governments | 195 governments (FY2025, ended March 2025) | ↑ |
Business Details
Comprises three divisions: BPO-Related Business, CRM-Related Business, and General Clerical Business. Provides proposal-based staffing and business process outsourcing to local governments and private companies, covering a wide range of operational areas including My Number-related work, counter services, call centers, and general clerical work. Accounts for approximately 79.6% of consolidated net sales for FY2026 (ending March 2026).
Recent Overview
Achieved substantial increases in both revenue and profit due to expanded orders for the BPO-Related Business from both local governments and private companies
For FY2026 (ending March 2026), net sales were ¥35,534 million (up 9.1% year on year) and operating income was ¥3,517 million (up 46.6% year on year). In the BPO-Related Business division, in addition to actively securing orders for projects related to family registry law revisions and citizen counter services, the company won central government projects via major BPO operators and new large-scale private company projects. On the other hand, a provision for loss on order received of ¥113,783 thousand was recorded for a project involving business area expansion. In the General Clerical Business division, net sales declined due to the significant impact of a major reduction in new NISA-related projects for financial institutions.
Key Products
Growth Drivers
- Expansion of business scope in BPO projects for local governments (promoting orders for long-term projects including citizen affairs division operations)
- Expansion of the client base through an increasing number of local governments served (206 governments as of the end of FY2026, ending March 2026)
- Securing new short-term project orders, such as those related to family registry law revisions
- Increased orders for private company transactions with central government agencies as the business owner, via major BPO operators
- Expanded order volume from existing clients at regional branches in the CRM-Related Business
- Active investment in AI and IT technology adoption to improve operational efficiency and strengthen competitiveness
- Improved profit margins through cost reduction in recruitment expenses and outsourcing costs and efficient operations
Risks
- Risk of a sharp decline in net sales due to the completion or downsizing of large-scale projects (downsizing of large short-term projects for private companies also occurred in the current period)
- Risk of deteriorating profitability in projects involving business area expansion (a provision for loss on order received of ¥113,783 thousand was recorded in the current period)
- Risk of downsizing or termination of government policy-related projects such as My Number card issuance initiatives
- Deterioration in profitability of the General Clerical Business division due to downsizing of staffing projects for financial institutions (such as new NISA)
- Deterioration in profitability of the CRM-Related Business due to the completion or downsizing of large-scale call center staffing projects
- Rising costs of securing working staff due to tight labor supply and demand
- Pressure on profit margins from increased labor costs associated with active recruitment of specialist and highly skilled personnel
Last updated: June 26, 2026