CAREERLINK CO., LTD.
6070・Prime Market・Services
Business
Career Link Co., Ltd. is a staffing services company established in 1996 and listed on the Prime Market of the Tokyo Stock Exchange. The Group's core operations are Clerical Staffing Services (BPO-Related Business, CRM-Related Business, and General Clerical Business) and Manufacturing Staffing Services (Food Processing and Manufacturing Processing), recording consolidated net sales of ¥44,642 million for FY2026 (ending March 2026). Major clients include local governments (transacting with 206 municipalities) as well as central government agencies and private companies via major BPO operators. The company employs multiple contract formats including staffing dispatch, contracted operations, and recruitment placement, and is characterized by its "team dispatch" approach centered on supervisors, enabling high-volume, high-quality processing. Subsidiaries include JBS, Career Link Factory, and Tokyo Vehicle Management.
Business Model
The company undertakes part of the business processes of clients (local governments, BPO operators, and private companies), taking full responsibility for recruiting, training, and shift management of working staff. Staffing fees are the main revenue source in staffing services, while contracting fees are the main revenue source in outsourced work. Through supervisor-led team dispatch, the company achieves large-scale workforce mobilization in a short period, simultaneously reducing costs for clients and improving its own operational efficiency. The accumulation of long-term contract projects secures revenue stability.
Company Strengths
As of the end of FY2026 (ending March 2026), the number of local governments served had reached 206, with a diverse accumulation of long-term contract projects including those related to My Number, revisions to the Family Register Act, and citizen service counter operations. Sales in the BPO-Related Business segment expanded to ¥26,715 million (up 11.5% year on year), with the dual strategy of broadening both regional coverage and business domains continuing to support the ongoing expansion of the client base.
For large-scale projects requiring more than 1,000 working staff, the company has established a system that can arrange everything from order receipt to staff supply, preliminary training, and the start of operations in about one month. Supervisors act as leaders responsible for training, guidance, and quality control, enabling high-quality operational execution while reducing clients' implementation costs. This track record has contributed to winning new orders from both local governments and private companies.
The company holds three certifications—Privacy Mark (obtained in 2005), ISMS (obtained in 2010), and ISO9001:2015 (obtained in 2017)—which institutionally guarantee the high level of information security and quality control systems required for local government and central government projects. For the company, whose core business is public-sector BPO, this constitutes a distinctive strength that functions as a barrier to entry for competitors.
ENVALITH's Perspective
Performance Trend
Revenue peaked at ¥52,537 million in FY2023 (ended March 2023) and declined for two consecutive periods thereafter, but in FY2026 (ending March 2026) it reached ¥44,642 million, an increase of ¥4,245 million year on year, marking a turn toward a recovery trajectory. Operating profit also improved significantly to ¥3,895 million (up ¥1,202 million year on year), with the operating profit margin improving to 8.7% (from 6.7% in the previous period). As an external factor, the chronic labor supply-demand gap and companies' sustained appetite for expanding employment underpinned demand for staffing services. The main drivers of the revenue increase were the expansion of the scope of work on BPO projects for local governments and increased orders from existing manufacturing-related clients. On the other hand, net profit was limited to ¥2,589 million due to the recording of a provision for loss on order backlog and impairment losses. For FY2027 (ending March 2027), revenue is projected at ¥49,100 million and operating profit at ¥4,095 million.
Growth Strategy
Aiming for sustainable growth through deepening long-term contracts in local government BPO, expanding manufacturing-related staffing sites, and investing in AI
As a key initiative, the company is promoting the acquisition of long-term contract projects, including citizen affairs division operations, while simultaneously increasing the number of client local governments and expanding the scope of services at existing local governments. The number of client local governments has steadily expanded to 206 as of the end of FY2026 (ending March 2026), and the company is strengthening its earnings base by also capturing short-term projects such as those related to amendments to the Family Registration Act.
The company is promoting the acquisition of central government projects via major BPO operators and large-scale orders from new clients. In the CRM-Related Business, it strengthened its sales structure by increasing personnel at branches in the Tokyo metropolitan area and regional areas, achieving certain results in expanding transactions with existing clients. The company will continue to invest in research and development for new business development and diversification of operations.
In addition to expanding orders from existing clients in the food processing and manufacturing processing divisions, the company plans to expand contracting operations and staffing placement services and enter new business areas. In the next consolidated fiscal year (FY2027, ending March 2027), the company plans to add sales offices, accelerating the development of new clients. In FY2026 (ending March 2026), the business achieved high growth with net sales of ¥8,855 million (+17.6% year on year).
The company is actively implementing investment in the introduction of IT technologies, including AI, aimed at improving operational efficiency, enhancing quality, and strengthening security. Together with strengthened recruitment of specialist personnel, this will build a foundation for medium- to long-term competitiveness. In FY2026 (ending March 2026), SG&A expenses increased due to active implementation of IT-related capital investment, and the same policy will be continued in the next fiscal year.
Last updated: July 19, 2026