TEMONA.inc.

Business Details

Provides EC site construction systems specialized in subscription businesses (Subsc Store, Tamago Repeat, Subsc Store B2B, Subscat) via a SaaS model. The business generates revenue mainly from monthly usage fees (recurring revenue) and GMV-linked settlement fees for BtoC, BtoB, and physical store clients, and comprehensively supports subscription operations including customer acquisition, customer service, and logistics support. In the first half of FY2026 (ending March 2026), the segment fell into a segment loss due to, among other factors, a system outage caused by unauthorized access.

Recent Overview

Core business suffered a significant revenue decline and fell into a loss due to a system outage caused by unauthorized access

On October 24, 2025, a system outage caused by unauthorized access by a third party occurred at Tamago Repeat, leading to a significant decrease in recurring revenue and GMV-linked revenue. Revenue for the E-Commerce Support Business fell to ¥594 million (down 17.8% year on year), and the segment fell into a segment loss of ¥30 million (versus a segment profit of ¥92 million in the same period of the prior year). On the other hand, other revenue from participation in the physical store market 'BC Mall' commercial flow using Subscat expanded rapidly, up 325.2%, providing partial support.

Key Products

Growth Drivers

• Increased transaction volume from participation in the physical store market 'BC Mall' commercial flow using Subscat (other revenue: ¥63 million, up 325.2% year on year)
• Continued expansion of the BtoC-EC market (up 5.1% year on year in 2024) and the rising trend in the EC penetration rate (BtoC-EC: 9.8%)
• Expansion of the BtoB-EC market (up 10.6% year on year in 2024, EC penetration rate 43.1%), providing room for growing demand for Subsc Store B2B and Subscat
• Strengthening of the management foundation through cost structure review and productivity improvement (selling, general and administrative expenses down 3.8% year on year)

Risks

• Continued decline in the number of service-use accounts for Subsc Store and Tamago Repeat (645 as of end of March 2026, down 14.1% year on year)
• System outage at Tamago Repeat caused by unauthorized access in October 2025: recurring revenue down 39.3%, contract development revenue down 99.2%, ¥56 million recorded in system outage response costs (extraordinary loss), and risk of damage to customer trust
• Risk that GMV-linked revenue will decline in line with the decrease in the number of accounts and the shrinking of GMV (¥53.5 billion, down 14.7% year on year)
• Instability of one-off revenue, as seen in the sharp decline in contract development revenue such as Subsc Store customization (down 65.9% year on year)
• Information security risk: risk of cyberattacks and information leaks associated with managing customer data via the SaaS model (there is a track record of unauthorized access damage)
• Risk that, since the E-Commerce Support Business accounts for 65.6% of group revenue, a downturn in this business directly impacts overall group performance