Collabos Corporation
3908・Growth Market・Information & Communication
Cloud Services Business (Single Segment)
A single-business company providing cloud services for call centers on a monthly subscription basis
| Period | Current | Previous | Change |
|---|---|---|---|
| Net sales (full year) | ¥1,699 million | ¥1,907 million | ↓ |
| Operating profit (full year) | ¥74 million | ¥75 million | ↓ |
| Ordinary profit (full year) | ¥53 million | ¥103 million | ↓ |
| Net income (full year) | ¥101 million | ¥145 million | ↓ |
| Operating margin | 4.4% | 4.0% | ↑ |
| Equity ratio | 81.6% | 72.7% | ↑ |
| Cash and cash equivalents at period end | ¥1,286 million | ¥1,307 million | ↓ |
| Proprietary services net sales (full year) | ¥274 million | ¥200 million (estimate) | ↑ |
| Existing services net sales (full year) | ¥1,425 million | ¥1,706 million (estimate) | ↓ |
| Net assets per share | ¥292.83 | ¥271.10 | ↑ |
| Net income per share | ¥21.72 | ¥31.92 | ↓ |
| Annual dividend | ¥6.00 | ¥0.00 | ↑ |
Business Details
Provides IP telephone exchange systems (PBX/CTI), customer relationship management systems (CRM), and AI-driven business efficiency services as a one-stop solution to a wide range of industries including manufacturing, retail, and finance, with a focus on telemarketing and BPO operators. Supports call centers ranging from small-scale operations of around 5 seats to large-scale operations of over 300 seats, securing stable revenue through a monthly subscription billing model. Full-year net sales for FY2026 (ending March 2026) were ¥1,699 million (down 10.9% year on year), and operating profit was ¥74 million (down 1.6% year on year).
Recent Overview
Net sales declined by double digits for the second consecutive period, but proprietary services grew 37%, and the company implemented its first dividend
Full-year net sales for FY2026 (ending March 2026) were ¥1,699 million (down 10.9% year on year). While the mainstay @nyplace service saw a significant decline, with an average of 4,038 seats used during the period (down 1,073 seats year on year) and net sales of ¥920 million (down 20.6% year on year), proprietary services achieved high growth, reaching ¥274 million (up 37.3% year on year). VLOOM's net sales nearly doubled to ¥116 million (up 101.7% year on year). Ordinary profit declined 48.9% year on year, pressured by a provision (¥20 million) recorded in connection with the introduction of a shareholder benefit program. The company recorded a gain of ¥26 million from the reversal of stock acquisition rights as extraordinary income. Starting in FY2026 (ending March 2026), the company implemented its first year-end dividend of ¥6 per share (payout ratio of 27.6%). For FY2027 (ending March 2027), the company forecasts net sales of ¥1,780 million (up 4.8% year on year) and operating profit of ¥71 million (down 4.5% year on year).
Key Products
Growth Drivers
- Accelerated acquisition of new customers driven by growing demand for generative AI and voice recognition in proprietary services (VLOOM, UZ, GROWCE, GOLDEN LIST) (proprietary services net sales up 37.3% year on year for full-year FY2026 (ending March 2026), with VLOOM up 101.7%)
- Evolution of VLOOM into a highly original product through functional enhancements (improved accuracy of automatic call summarization via integration with the generative AI "Gemini" and addition of scenario-based voice bot functionality), establishing a revenue base centered on proprietary services
- Improved cost structure through a significant reduction in cost of sales (down 17.1% year on year for full-year FY2026 (ending March 2026)), driven by reductions in communication costs, hosting fees, and maintenance costs
- Strengthened retention of existing customers and promotion of upselling and cross-selling through migration to new exchange systems (PBX) and the launch of statistical management tools
- Expansion of product functionality and development of new markets through GROWCE's integration with Zoom Phone and AI CROSS Co.'s "Zettai Reach! RCS"
- Progress toward becoming a profit center in the call center market, driven by expanded adoption of AI agents and utilization of Voice of Customer (VoC) data
Risks
- Continued decline in the number of contracts and seats for the mainstay @nyplace service due to ongoing business downsizing and cost reduction by existing customers (telemarketing and BPO operators) (average seats used during the period for full-year FY2026 (ending March 2026) were 4,038, down 1,073 seats year on year)
- The scale of proprietary services revenue (¥274 million) has not been sufficient to offset the decline in existing services revenue (a decrease of approximately ¥281 million year on year), resulting in a significant shortfall against the quantitative target in the medium-term management plan (net sales of ¥3.1 billion for FY2026 (ending March 2026)), with actual results of ¥1,699 million
- Impairment losses recorded for marketing and business efficiency-related services (¥6 million in FY2026 (ending March 2026), compared to ¥27 million in the prior period), indicating a continued risk of delayed monetization of proprietary services
- Pressure on ordinary profit from increased non-operating expenses, including a provision (¥20 million) recorded in connection with the introduction of a shareholder benefit program (ordinary profit for FY2026 (ending March 2026) declined 48.9% year on year)
- Intensifying competition in the CRM solutions market due to an increase in new entrants
- Continued pressure on client companies to reduce costs amid a deteriorating macroeconomic environment, including US tariff policy and rising domestic prices
Last updated: June 18, 2026