KDDI CORPORATION
9433・Prime Market・Information & Communication
Personal Segment
KDDI's largest segment, integrating personal telecommunications, financial services, energy, and other offerings
| Period | Current | Previous | Change |
|---|---|---|---|
| Net sales | 4,812,737 million yen | 4,709,292 million yen | ↑ |
| Operating income | 828,337 million yen | 846,317 million yen | ↓ |
| Depreciation and amortization | 577,077 million yen | 576,322 million yen | — |
| Impairment loss | 53,373 million yen | 7,299 million yen | ↑ |
| Share of profit (loss) of entities accounted for using equity method | 38,192 million yen | 24,923 million yen | ↑ |
Business Details
Domestically, the segment provides 5G telecommunications services under the multi-brand approach of "au," "UQ mobile," and "povo," while expanding added value through collaboration with focus areas such as financial services, energy, and LX (Life Transformation). Overseas, it offers telecommunications, financial, and entertainment services in Mongolia (MobiCom) and Myanmar (KSGM). As the core segment accounting for approximately 79% of consolidated revenue, it serves as the primary platform for driving expansion of growth areas.
Recent Overview
Sales increased, but operating income declined due to impairment of contract costs related to short-term cancellations
In the Personal Segment for FY2026 (ending March 2026), net sales increased to ¥4,812,737 million (up 2.2% year on year), driven by growth in mobile revenue as well as an increase in financial services revenue. On the other hand, operating income declined to ¥828,337 million (down 2.1% year on year). This was mainly due to impairment (¥53,373 million) of previously capitalized contract costs related to short-term cancellations, which expanded significantly from the prior-year impairment loss of ¥7,299 million, pressuring profit. Share of profit of entities accounted for using the equity method increased substantially year on year to ¥38,192 million, driven by contributions from Lawson and others.
Key Products
Growth Drivers
- Increase in financial services revenue (growth in membership for au Jibun Bank, au PAY Card, etc.)
- Sustained growth in mobile revenue driven by the 5G multi-brand strategy
- Expansion of equity-method investment gains and losses, including from Lawson (an equity-method jointly controlled entity)
- Revenue expansion in growth areas such as energy services and LX
- Enhanced engagement through expansion and activation of the Ponta point economic sphere
Risks
- Risk of impairment of contract costs related to short-term cancellations (¥53,373 million recorded in the current period, with potential for further occurrences)
- Geopolitical risk in the Myanmar business (uncertainty over recovery of MPT lease receivables; recognized credit-impaired financial assets of ¥27,049 million)
- Downward pressure on ARPU due to intensifying rate competition (competition with Rakuten Mobile and others)
- Risk of recurrence of telecommunications outages and associated brand damage
- Increased energy business costs due to soaring fuel prices
- Risk of rising device prices due to increased U.S. tariffs
Last updated: June 25, 2026