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Science Arts, Inc.

4412Growth MarketInformation & Communication

株式会社サイエンスアーツ logo
Science Arts, Inc.4412

Buddycom Business

Core business providing a live communication platform for frontline workers

PeriodCurrentPreviousChange
Segment revenue (cumulative Q3 FY2026, ending August 2026)¥1,564 million¥1,158 million (same period prior year)
Segment operating profit (cumulative Q3 FY2026, ending August 2026)¥149 million¥56 million (same period prior year)
ARR (end of Q3 FY2026, ending August 2026)¥1,265 million¥1,069 million (end of FY2025, ending August 2025)
Number of contracted companies (end of Q3 FY2026, ending August 2026)1,828 companies1,562 companies (end of FY2025, ending August 2025)
Buddycom usage fee revenue (cumulative Q3 FY2026, ending August 2026)¥882 million¥647 million (same period prior year, back-calculated from 36.4% year-on-year increase)
Accessory sales (cumulative Q3 FY2026, ending August 2026)¥679 million¥511 million (same period prior year, back-calculated from 32.9% year-on-year increase)

Business Details

Provides the cloud-based SaaS "Buddycom" targeting frontline workers in retail stores, transportation infrastructure, and other on-site settings. Features voice calls, video streaming, speech-to-text conversion, simultaneous translation, and location sharing, and can be used simply by installing an app on a smartphone or tablet. While securing stable revenue through subscription-based billing, the company also sells accessories. The business is deployed nationwide through agencies such as SoftBank, Ricoh, and NTT DOCOMO Business, and constitutes substantially all of the company's revenue as a single reportable segment.

Recent Overview

Number of contracted companies expanded to 1,828 and ARR to ¥1,265 million; operating profit surged 166% year on year

During the cumulative first three quarters of FY2026 (ending August 2026), through enhanced marketing, initiatives targeting priority industries, and strengthened agency sales capabilities, the number of contracted companies increased by 266 from the end of the prior fiscal year to 1,828, and ARR increased by ¥197 million from the end of the prior fiscal year to ¥1,265 million. Segment revenue reached ¥1,564 million (up 35.0% year on year), and segment profit rose sharply to ¥149 million (up 166.1% year on year). On the other hand, it should be noted that operating profit for the cumulative third quarter was reduced by ¥31 million due to a shortened useful life of fixed assets (a change in accounting estimate) associated with the relocation of the head office. The full-year earnings forecast has been revised upward to revenue of ¥2,130 million and operating profit of ¥220 million.

Key Products

platform
Buddycom (Live Communication Platform)

A subscription-based platform with functions such as voice calls, video streaming, speech-to-text conversion, simultaneous translation, and location sharing. Offered under annual contracts at ¥600 to ¥2,600 per month per ID. ARR at the end of the third quarter of FY2026 (ending August 2026) expanded to ¥1,265 million (from ¥1,069 million at the end of the prior fiscal year), with the number of contracted companies rising to 1,828 (from 1,562 at the end of the prior fiscal year).

product
Accessories (Earphone Microphones, Headsets, etc.)

Sells peripheral devices such as earphone microphones and headsets used in conjunction with Buddycom. Cumulative accessory sales for the first three quarters of FY2026 (ending August 2026) were ¥679 million (up 32.9% year on year). This business entails risks related to rising procurement costs and inventory management.

service
BuddycomAI

Provides value-added functions such as speech-to-text conversion, simultaneous translation, and generative AI utilization to improve ARPU. Contributes to operational efficiency and DX promotion for frontline workers.

service
On-Premise and Other New Products/Services

Sales for the cumulative first three quarters of FY2026 (ending August 2026) were ¥2 million. Not yet in an aggressive expansion phase, but the company aims to diversify delivery formats according to customer needs.

Growth Drivers

  • Continued increase in the number of contracted companies (ARR expanded approximately 4.3-fold, from ¥296 million at the end of FY2021 (ending August 2021) to ¥1,265 million at the end of Q3 FY2026 (ending August 2026))
  • Revenue accumulation effect from the subscription-based business model (high customer retention rate)
  • Acceleration of new customer acquisition, including in the SMB segment, through enhanced marketing and strengthened agency sales capabilities
  • Potential for ARPU improvement through expanded functionality such as AI features (BuddycomAI), video streaming, and simultaneous translation
  • Expanding DX demand among frontline workers (estimated domestic potential market size of approximately ¥190 billion) and tailwinds from the spread of 5G and wearable devices
  • Nationwide expansion capability through agency networks with major telecom and IT companies such as SoftBank, Ricoh, and NTT DOCOMO Business

Risks

  • Revenue dependence on specific agencies (SoftBank alone accounted for 38.8% of revenue in FY2025, ending August 2025)
  • Intensifying competition due to entry into the communication tools market and enhanced functionality by competitors
  • Risk of expanding costs due to continued increases in advertising expenses and personnel costs aimed at raising awareness in the frontline worker market
  • Rising procurement costs (due to yen depreciation, etc.) and inventory management risk in accessory sales
  • System failure and security risks related to stable operation of cloud services
  • Temporary costs such as those associated with head office relocation (an increase of ¥31 million in depreciation expense due to a change in accounting estimate) pressuring profit

Last updated: November 27, 2025