coconala Inc.
4176・Growth Market・Information & Communication
Business
coconala, Inc. was founded in 2011 with the vision of "creating a world in which each individual can live out their own story." At its core is coconala Skill Market (approximately 1 million listed services, with over 1.2 million registered skill providers), a marketplace for buying and selling individual knowledge, skills, and experience. The company also operates coconala Legal Consultation, a lawyer-matching service; coconala Tech, a matching service for IT freelance talent; and coconala Assist, a time-based billing BPO service, among others. While the potential market size for person-to-person and business-to-person services is estimated at approximately ¥37 trillion, the online transaction ratio remains at only about 1%. The company aims to capture first-mover advantages as a pioneer driving this shift to e-commerce. It is listed on the Tokyo Stock Exchange Growth Market.
Business Model
In the Marketplace segment, the core revenue driver is a take-rate model in which a 20% fee is collected from sellers and a 5% fee from buyers upon completion of service provision. In addition, "coconala Legal Consultation" generates fixed monthly advertising fees from lawyers, and "Seller Support," launched in July 2025, has created a monthly subscription-based seller support charge, advancing revenue diversification. In the Agent segment, coconala acts as the contracting party under a subcontracting arrangement, earning recurring service-based revenue from staffing matching and BPO operations.
Company Strengths
As of the end of August 2025, the company has over 1.2 million registered skill providers and approximately 1 million listed services. It covers 19 main categories and over 740 subcategories, addressing a wide range of needs from production and business-related services to consultation and personal services. This scale of database forms a barrier to entry that is difficult for competitors to replicate in a short period.
The company launched its Skill Marketplace in July 2012 and has led the domestic service e-commerce market. It also has institutional backing for its credibility, including its listing on the Tokyo Stock Exchange Mothers market (now the Growth Market) in 2021 and its acquisition of Sharing Economy Association certification in 2017. The ecosystem it has built as a first mover, including transaction ratings and ranking systems, fosters a sense of security among buyers.
Revenue expanded approximately 2.5x over three years, from ¥3,837 million in FY2022 (ending August 2022) to ¥9,411 million in FY2025 (ending August 2025). The company achieved a turnaround to operating profit (¥305 million) in FY2024 (ending August 2024), and recorded profit attributable to owners of parent of ¥307 million in FY2025 (ending August 2025) as well. The Agent segment expanded rapidly, up 140.4% year on year to ¥3,690 million, driving growth for the group as a whole.
ENVALITH's Perspective
Performance Trend
Revenue expanded roughly 3.4x from ¥2,747 million in FY2021 to ¥9,411 million in FY2025, and continued to grow in the cumulative nine months of FY2026 (ending August 2026) at ¥7,642 million (up 8.2% year on year). Operating profit turned to loss in FY2022 and FY2023, then swung to profit in FY2024, and improvement has accelerated further with cumulative nine-month operating profit of ¥410 million (up 42.2% year on year) in FY2026 (ending August 2026). On the other hand, gross merchandise value declined slightly by 0.5% year on year, suggesting that transaction volume growth in the Marketplace segment may be plateauing. The Agent segment expanded revenue by 11.7%, partly due to the consolidation of Frame Career as a subsidiary, and its loss margin has also been trending toward narrowing. Progress toward the full-year forecast (revenue of ¥11,000 million, operating profit of ¥450 million) is on track, and there has been no revision to the earnings forecast.
Growth Strategy
Expansion of the service economic zone through a compound strategy and early monetization of the Agent business
Renewed categories in coconala Skill Market to develop areas where sellers with generative AI-compatible skills can thrive. Aimed at improving buyer convenience and expanding listings, contributing to a 6.0% year-on-year increase in Marketplace revenue for the same quarter.
Acquired all shares of Frame Career Co., Ltd., which operates an SES business, making it a consolidated subsidiary as of March 2, 2026. Expanded the scale of the Agent segment's business, contributing to an 11.7% year-on-year increase in revenue for the same quarter. Goodwill increased by ¥196 million.
Promoted the use of AI and revision of the sales model in the Agent segment, significantly improving sales efficiency at coconala Tech. The Agent segment loss narrowed to ¥186 million from ¥188 million in the same quarter of the previous year, confirming progress toward profitability.
The corporate BPO service "coconala Assist" has achieved rapid growth driven by increases in the number of clients and workers, leading revenue expansion in the Agent segment. It contributes to the expansion of the economic zone as a stable revenue source based on continuous service provision.
The full-year forecast for FY2026 (ending August 2026) is revenue of ¥11,000 million (up 16.9% year on year) and operating profit of ¥450 million (up 75.7% year on year). The cumulative Q3 progress rate for operating profit stands at a high 91.2%, and there is no revision to the earnings forecast.
Last updated: July 17, 2026

