SHANON Inc.
3976・Growth Market・Information & Communication
Business
SHANON, Inc. operates under the mission of "Changing the world through the reproducibility of marketing," positioning itself as Japan's domestic pioneer in marketing automation (MA) for BtoB companies. Centered on its flagship product "SHANON MARKETING PLATFORM (SHANON MA)", the company is organized into two segments: the Marketing Cloud Business (revenue of ¥2,599 million), which provides CMS, SFA, and BPO services on a one-stop basis, and the Event Cloud Business (revenue of ¥610 million), which supports the planning and operation of large-scale exhibitions and events. In December 2025, the company made Innovation X Solutions (IXS), the provider of List Finder (LF), a consolidated subsidiary, expanding its product lineup. Its main customer base spans a wide range of industries, including manufacturing, finance, and IT, and it boasts high customer satisfaction, having been ranked "Leader" at the top tier for 24 consecutive periods in the ITreview Grid Award and inducted into its Hall of Fame.
Business Model
The core of revenue consists of annual usage contracts (subscriptions) for MA and CMS, with MRR at ¥141 million as of the end of FY2025 (ending December 2025). Stock-type revenue of ¥2,054 million accounts for approximately 79% of Marketing Cloud Business revenue, forming a stable earnings base. This is supplemented by flow-type revenue of ¥544 million from initial implementation, consulting, BPO services, and similar offerings. The Event Cloud Business generates single-fiscal-year revenue through system provision and outsourcing for each event held, forming a structure that complements the investment funding for the core Subscription Business.
Company Strengths
The company has won the top ranking of "Leader" in the ITreview Grid Award for 24 consecutive terms, achieving induction into the Hall of Fame. Since the release of SHANON MARKETING PLATFORM (SHANON MA) in 2011, it has accumulated high customer satisfaction and trust as a pioneer of domestically produced MA. The number of contracted accounts at the end of FY2025 (ending December 2025) reached 571 (up 2.9% year on year), steadily expanding.
MRR at the end of FY2025 (ending December 2025) was ¥141 million, and recurring revenue reached ¥2,054 million, accounting for approximately 79% of Marketing Cloud Business revenue. The subscription model, premised on annual contract renewals, provides high revenue visibility and stability, forming the foundation for cross-selling and upselling to existing customers.
Through hiring restraint, effective utilization of personnel, review of advertising expenses, and the streamlining of unprofitable businesses (goodwill amortization expense: ¥59 million in the previous period → ¥13 million in the current period), the operating margin of the Marketing Cloud Business improved significantly from 7.7% in the previous period to 16.9% in the current period. On a group-wide basis, the company achieved a turnaround to operating profit of ¥121 million in FY2025 (ending December 2025), following four consecutive terms of operating losses.
ENVALITH's Perspective
Performance Trend
Revenue over the past five fiscal years grew from ¥2,196 million (FY2021) → ¥2,456 million (FY2022) → ¥2,934 million (FY2023) → ¥3,207 million (FY2024) → ¥3,208 million (FY2025), but growth stalled in FY2025. Operating income posted consecutive losses from FY2022 through FY2024, but turned positive with a profit of ¥121 million in FY2025, and Q1 of FY2026 (ending December 2026) (January–March) recorded operating income of ¥174 million. The main drivers of the profit improvement were a significant reduction in cost of sales (from ¥257 million in the same quarter of the previous fiscal year to ¥216 million in the current quarter) and a reduction in SG&A expenses (from ¥464 million in the same quarter of the previous fiscal year to ¥354 million in the current quarter). As an external factor, the expansion of the cloud services market (with the proportion of companies using such services at 80.6%) is contributing to TAM expansion. The full-year forecast remains unchanged at revenue of ¥3,000 million and operating income of ¥350 million.
Growth Strategy
Expanding MA market share and sustainably improving profitability through AI implementation, IXS consolidation, and target market expansion
As its top priority, the company is working to expand stock-type revenue, and stock-type revenue in the first quarter of FY2026 (ending December 2026) progressed steadily at ¥516 million. Leveraging the base of 901 contracted accounts (up 57.8% from the end of the previous fiscal year), the company aims to expand its stable revenue base through ARPU improvement and churn suppression.
The company continues to promote the implementation of new features utilizing generative AI technology and the improvement of UI/UX, aiming to support customers' operational efficiency and enhance product value. Generative AI is also actively utilized in internal operations, contributing to cost management by improving productivity while compensating for restrained hiring.
Through a multi-product structure incorporating List Finder (LF) from Innovation X Solutions, the company is promoting mutual customer referral and cross-selling between SMP and LF. The addition of LF accounts has significantly expanded the number of contracted accounts, and the Marketing Cloud Business achieved net sales of ¥636 million and operating profit of ¥237 million (operating margin of 37.2%).
The company continues thorough cost management through restrained hiring, personnel reassignment, AI utilization, review of advertising and promotional measures, and streamlining of unprofitable businesses. Selling, general and administrative expenses in the first quarter of FY2026 (ending December 2026) were ¥354 million, a 23.5% reduction from the first quarter of the previous fiscal year, achieving an operating margin of 23.4%. The results of the structural reform are clearly reflected in the figures.
Last updated: July 17, 2026

