TOKAI Holdings Corporation
3167・Prime Market・Wholesale Trade
Business
TOKAI Holdings is a holding company that, on the foundation of its energy business centered on LP gas and city gas, operates a diverse range of lifestyle infrastructure services including information and telecommunications (ISP, MVNO, corporate ICT), CATV, building facilities and real estate, Aqua (bottled water delivery and water purifier servers), nursing care, and wedding services. The group comprises 40 consolidated subsidiaries and 10 affiliated companies, and while based in Shizuoka Prefecture, it is pursuing nationwide expansion. With 819 thousand LP gas customers, 925 thousand CATV broadcasting customers, and 3,471 thousand group continuing-transaction customers, the company serves both individual and corporate customers as its main customer base.
Business Model
The Energy, Telecommunications, and CATV businesses are all monthly recurring-revenue (stock-type) businesses, with the accumulation of customer accounts serving as the source of stable earnings. Using TLC members (1,326 thousand accounts) as a common platform, the company cross-sells multiple services to raise ARPU. In the corporate ICT business, it captures high-value-added revenue through combined proposals integrating carrier services, cloud, and system integration (SI).
Company Strengths
At the end of FY2026 (ending March 2026), the number of ongoing group customer accounts stood at 3,471 thousand, with TLC membership at 1,326 thousand (up 59 thousand year on year). Cross-selling leveraging this shared membership base—providing multiple services such as energy, telecommunications, and Aqua to the same customer—underpins revenue stability.
In FY2026 (ending March 2026), revenue of ¥244,838 million marked the 9th consecutive year of revenue growth, while operating profit of ¥18,699 million and net income of ¥10,749 million each marked the 3rd consecutive year of profit growth, both reaching record highs. The financial base also remains solid, with an equity ratio of 46.4% and free cash flow of ¥10,331 million, and the company continues to implement ongoing shareholder returns (dividends plus share buybacks).
Revenue composition is diversified across Energy (42%), Information & Communications (25%), CATV (15%), Building Facilities & Real Estate (11%), and Aqua (4%), reflecting low dependence on any single business. In FY2026 (ending March 2026), even as Energy revenue declined 2.8% year on year, Information & Communications (+4.7%), CATV (+2.5%), and Aqua (+3.3%) compensated, allowing the group as a whole to achieve growth in both revenue and profit.
ENVALITH's Perspective
Performance Trend
In FY2026 (ending March 2026), net sales reached ¥244,838 million (+0.6% YoY), operating profit ¥18,699 million (+11.0%), ordinary profit ¥19,152 million (+10.3%), and profit attributable to owners of parent ¥10,749 million (+16.6%), with all profit items renewing record highs. While the sales growth rate remained low, cost of sales decreased to ¥148,208 million (from ¥149,742 million in the prior period), improving the gross margin (39.5%→39.5%→39.5%), and combined with restrained SG&A expenses, the operating margin rose to 7.6% (from 6.9% in the prior period). As an external factor, surging crude oil prices weighed on sales in the energy segment, while corporate cloud and carrier services in the information and telecommunications segment served as a growth driver. Over the five-year trend, operating profit has expanded steadily from ¥14,919 million (FY2023) to ¥18,699 million (FY2026), indicating an entrenched profit-growth trend.
Growth Strategy
Under the new Medium-Term Management Plan 2028 "Triple Accel Strategy," the company is advancing the nationwide rollout of its Shizuoka business model and expanding its customer base.
As a three-year plan covering FY2026 to FY2028 (fiscal years ending March 2026 through March 2028), the company aims to grow along three axes—Area (geographic expansion), Account (expanding customers and contracts), and ARPU (enriching the service menu)—rolling out nationwide the business model cultivated in Shizuoka. For FY2027 (ending March 2027), the company expects net sales of ¥260,000 million and operating profit of ¥19,000 million.
In April 2025, the group extended its owned communications infrastructure into the Kyushu area, expanding its service coverage area from northern Kanto to Kyushu. Carrier services and cloud services for corporate customers progressed steadily, and corporate net sales in the Information & Communications segment reached ¥39,055 million (up 9.6% year on year).
Operating the three services "Oishii Mizu no Takuhaibin," "Urunon," and "Shizukuria," the company surpassed a combined total of 200 thousand customer accounts at the end of July 2025. By the end of FY2026 (ending March 2026), this expanded to 219 thousand accounts (up 28 thousand from the end of the previous fiscal year). Acquisition of the water-supply-type water purifier water server "Shizukuria" (a water dispenser that purifies tap water) is progressing steadily, but due to increased customer acquisition costs, operating profit stood at ¥351 million (down 21.9% year on year), reflecting an upfront investment phase.
The annual dividend for FY2026 (ending March 2026) is ¥36 per share (up from ¥34 in the previous fiscal year), with a dividend payout ratio of 43.6%. From the next fiscal year onward, the company's policy is to maintain a dividend payout ratio of 45% or more, and for FY2027 (ending March 2027) it plans an annual dividend of ¥38 per share (interim ¥19, year-end ¥19). In FY2026 (ending March 2026), the company acquired ¥2,000 million in treasury shares, advancing an enhanced total return strategy combining dividends and share buybacks.
The number of LP gas customer accounts reached 819 thousand at the end of FY2026 (ending March 2026) (up 13 thousand from the end of the previous fiscal year), maintaining a net increase. Through cost reductions including customer acquisition expenses, operating profit in the Energy segment improved to ¥6,980 million (up 4.9% year on year). Net sales came to ¥102,937 million (down 2.8% year on year) due to lower selling prices linked to purchase price declines for industrial gas, among other factors, but profit was secured through the increase in customer accounts and cost efficiency improvements.
Last updated: July 19, 2026

