MIC CO.,LTD.
300A・Standard Market・Services
MIC CO.,LTD.
300A・Standard Market・Services
Business
MIC Inc. traces its origins to a printing company founded in 1946, and changed to its current company name in 2021. It currently serves retail companies, manufacturers, and IT/service companies as its main clients, providing seven services—business improvement consulting, system development, BPO, creative design, manufacturing (monozukuri), fulfillment, and field support—through an "integrated in-house system." Its target market is the retail industry, which has a market size exceeding ¥80 trillion, and its client base includes major companies such as drugstores, convenience stores, restaurant chains, and food and consumer goods manufacturers. The company listed on the Tokyo Stock Exchange Standard Market in December 2024.
Business Model
The company builds continuous business relationships by taking on clients' sales promotion operations through a single-window aggregation model, and raises switching barriers by serving as the underlying infrastructure through the introduction of PromOS (a sales promotion DX cloud). A distinctive two-stage model is used: new customers are acquired via Co.HUB (a joint delivery platform), and transaction value per client is then expanded through cross-selling into the 360° full-service offering. The majority of net sales of ¥15,092 million (FY2026, ending March 2026) arises from continuous service provision.
Company Strengths
Since its launch in 2022, Co.Hub has been adopted by 34 chains and 13,208 stores (65% of drugstores nationwide) in approximately four years. It is used by 433 manufacturers and functions as a de facto industry-standard platform. The company holds a business model patent (Patent No. 7546325), which serves as a barrier to entry for competitors.
By providing everything from planning to manufacturing, distribution, and field support for sales promotion operations in-house, the company has come to serve as the process and infrastructure backbone for its clients, earning sustained support. The number of client-resident staff expanded from 71 at the end of March 2023 to 102 at the end of March 2026, and transactions with the top two clients (Rakuten Group companies, 32.6%, and FamilyMart, 15.6%) have also increased compared to the previous period.
The number of accounts adopting PromOS (Sales Promotion DX Cloud Service) expanded from 16 at the end of March 2023 to 34 at the end of March 2026. Through PromOS adoption, the company comes to serve as the infrastructure for clients' sales promotion operations, leading to continuous sales growth and strengthened barriers to churn. Management regards this as the most important KPI for driving cross-selling.
ENVALITH's Perspective
Performance Trend
For FY2026 (ending March 2026), the company achieved sharp growth across all profit lines: net sales of ¥15,092 million (up 23.0% year on year), operating profit of ¥1,686 million (up 68.8%), ordinary profit of ¥1,742 million (up 70.9%), and net profit of ¥1,230 million (up 89.3%). The operating profit margin improved from 8.1% to 11.2%. Growth drivers included an increase in the number of personnel stationed at client sites, growth in new orders, the introduction of Co.Hub at a new drugstore chain, and an increase in PromOS accounts. External factors also contributed to the profit improvement, including the disappearance of listing-related expenses (¥19 million) and share issuance costs (¥9 million) that had been recorded in the previous period. The forecast for FY2027 (ending March 2027) calls for net sales of ¥15,400 million (up 2.0%) and operating profit of ¥2,040 million (up 21.0%); while the revenue growth rate is expected to decelerate sharply, it is necessary to assess the underlying growth rate excluding the impact of changes in trading terms.
Growth Strategy
Driving both deeper penetration of existing customers and expansion into new industries through cross-selling of Co.Hub and PromOS
Building on its track record in the drugstore industry, the company is newly introducing Co.Hub to the home appliance industry to pursue continued sales expansion. Expansion into new industries is also expected to diversify the customer base and reduce the risk of concentration among top clients.
The company provides 360° full service, including its promotion DX cloud service PromOS, to 433 companies that began transactions via Co.Hub, aiming to gradually raise average revenue per customer. PromOS accounts have increased to 34, with cross-selling progressing.
In FY2026 (ending March 2026), the company invested ¥1,092 million in the acquisition of tangible fixed assets, with construction in progress increasing by ¥777 million. The company aims to improve profit margins through operational efficiency gains from automating fulfillment operations, setting a medium-term target of an ordinary income margin of 10% or higher.
The company has set as its medium-term growth guideline the simultaneous achievement of sustained sales growth (average annual growth rate of 10% or more) and improved profitability (ordinary income margin of 10% or more). In FY2026 (ending March 2026), the ordinary income margin reached 11.5%, already achieving the profitability target.
Last updated: July 19, 2026

