E-SUPPORTLINK, Ltd.
2493・Standard Market・Services
Business
e-Support Link Corporation is centered on its operation support business, which provides an integrated offering of dedicated IT systems—such as the "e-Support Link System" and "Fresh Produce MD System"—together with outsourced operational services covering order processing, accounting entry, accounts receivable management, and supply-demand coordination, targeting all players in the fresh produce distribution industry, including producers, intermediate distributors, and retail chains. In addition, the company operates an agricultural support business that purchases, sells, produces, and markets domestic and organic agricultural products such as apples and sweet potatoes. Its major customers are large fresh produce distribution companies including Farmind, Japan Potato, and Sumifru Japan, and consolidated net sales for FY2025 (ending November 2025) reached ¥6,470 million.
Business Model
In the Operation Support business, the company generates stock-type recurring revenue centered on a combination of license fees (system usage fees) for its proprietary fresh food distribution system and outsourcing fees for 365-day operational support, maintaining a high segment profit margin of 32.6% in FY2025 (ending November 2025). The Agricultural Support business aims to expand transaction volume through the purchase, sale, and production of domestic and organic agricultural products, but currently remains a loss-making segment on an ongoing basis, meaning the Operation Support business underpins the group's overall earnings structure.
Company Strengths
The Operation Support business achieved net sales of ¥4,015 million, segment profit of ¥1,309 million, and a profit margin of 32.6% in FY2025 (ending November 2025). The combination of systems and outsourced operations specialized in the fresh produce distribution sector—a niche area with high entry barriers—underpins its high profitability.
The company has entered into a license agreement and outsourcing agreement for the e-Support Link system with Farmind Corporation, effective through July 2028 (automatically renewed every 3 years thereafter). Net sales to this customer in FY2025 (ending November 2025) amounted to ¥840,915 thousand (13.0% of total sales), with this long-term contract underpinning revenue stability.
In December 2024, the company acquired the produce sales floor construction support business from Frontier Co., Ltd., expanding into a new business format of operating produce sales floors for drugstores. It also consolidated three agricultural production subsidiaries (including Share Garden Co., Ltd.) as consolidated subsidiaries, strengthening its production base. The company continues to expand its business portfolio through M&A activities.
ENVALITH's Perspective
Performance Trend
Revenue has maintained an expansionary trend, growing from ¥5,187 million in FY2021 to ¥6,470 million in FY2025, and continued to progress steadily in the interim period of FY2026 (ending November 2026) at ¥3,351 million (up 10.2% year on year). Operating profit recovered from a loss in FY2021 and subsequently remained at low levels, at ¥82 million in FY2023, ¥164 million in FY2024, and ¥142 million in FY2025, but rebounded sharply in the interim period of FY2026 (ending November 2026) to ¥124 million (up 111.1% year on year). This reflects the simultaneous progress of improved profitability in the operation support business and reduced losses in the agriculture support business. In terms of the external environment, accelerating DX investment in the fresh food distribution industry has been a tailwind, while abnormal weather affecting agricultural produce and rising procurement costs continue to weigh on profitability in the agriculture business. The full-year forecast remains unchanged, with revenue of ¥7,033 million (up 8.7% year on year) and operating profit of ¥221 million (up 56.2% year on year).
Growth Strategy
Growth built on three pillars: maximizing profitability of the core IT system, active investment, and business portfolio realignment
Promoting system implementation and expansion of optional services for new retail clients, and integrating system environments in response to retail group consolidations. In the first half, both revenue and operating profit trended steadily, with a policy to capture growing demand for AI utilization and automated shelf allocation.
Newly established Marche Plus Co., Ltd. to transfer operations. Relationship-building with drugstores has progressed, but service adoption has stalled due to difficulties in coordinating with partner companies, making recovery of upfront investment costs a challenge.
Despite delays in adoption at some retailers, revenue and profit both increased in the first half through new client acquisition and expanded adoption by existing clients. This continues to be promoted as a core measure in business development centered on small trading areas and regional revitalization.
Sales increased by 24.0% year on year, driven by increased collection volume and expanded sales channels for sweet potatoes, as well as expanded production of organic produce (kale and carrots) and strengthened cooperation with nearby producers. The segment loss narrowed from ¥96 million to ¥59 million but has not yet turned profitable.
Last updated: July 17, 2026