FORVAL TELECOM,INC.
9445・Standard Market・Information & Communication
IP & Mobile Solutions Business
Core segment providing VoIP, mobile, and other information and communications services to small and medium-sized enterprises (SMEs) and consumers
| Period | Current | Previous | Change |
|---|---|---|---|
| Segment sales (full year, FY2026 (ending March 2026)) | ¥9,378 million | ¥10,535 million | ↓ |
| Segment profit (full year, FY2026 (ending March 2026)) | ¥1,078 million | ¥1,191 million | ↓ |
| Segment assets (as of end of FY2026 (ending March 2026)) | ¥3,849 million | ¥3,964 million | ↓ |
| Segment sales, year-on-year change | -11.0% | — | ↓ |
| Segment profit, year-on-year change | -9.6% | — | ↓ |
Business Details
Centered on corporate VoIP services (Smart Hikari), FMC services (Dokodemo Hon), fiber-optic line services (iSmart Hikari), consumer ISP services (iSmart Setsuzoku-F Hikari), and sales of information and communications equipment. Forval Telecom Co., Ltd. serves as the operating entity, acquiring customers through sales agents and wholesale partners, and leveraging its proprietary customer database and billing system (Billing Provider Platform) as the business platform.
Recent Overview
Sales and profit both declined by nearly double digits due to deconsolidation of a subsidiary and a decline in consumer services
In the full year of FY2026 (ending March 2026), the deconsolidation of a subsidiary (Try-X Co., Ltd.) that had constituted part of this segment through the previous fiscal year, combined with a decline in the number of individual service subscriptions, resulted in sales of ¥9,378 million (down 11.0% year on year) and segment profit of ¥1,078 million (down 9.6% year on year). Note that the segment classification was changed from this fiscal year, with the former "Document Solutions Business" segment abolished and Takt System Co., Ltd. integrated into the "Consulting Business" segment.
Key Products
Growth Drivers
- Increased demand for corporate FMC and VoIP services driven by the expanding number of ultra-high-speed mobile broadband connection service contracts
- Emergence of new user needs driven by the spread of next-generation 5G mobile networks and WiFi + fiber-optic fixed networks
- Expanded sales of cloud and secure remote work-related services backed by DX certification
- Customer retention and churn suppression through a one-stop, one-billing model for SME customers
Risks
- Risk of continued sales contraction due to the declining trend in the number of individual service subscriptions
- Reduction in segment scale due to deconsolidation of a subsidiary (Try-X Co., Ltd.) (materialized as an actual result in FY2026 (ending March 2026))
- Risk of sales fluctuation due to delays in sales plans for information and communications equipment
- Risk of losses arising from rising churn rates related to prepaid expenses (agent commissions) recorded for customer acquisition costs
- Risk of economic downturn spillover to corporate demand due to fluctuations in resource and energy prices and U.S. trade policy trends
Last updated: June 24, 2026

