ENVALITH
株式会社フォーバルテレコム logo

FORVAL TELECOM,INC.

9445Standard MarketInformation & Communication

株式会社フォーバルテレコム logo
FORVAL TELECOM,INC.9445

IP & Mobile Solutions Business

Core segment providing VoIP, mobile, and other information and communications services to small and medium-sized enterprises (SMEs) and consumers

PeriodCurrentPreviousChange
Segment sales (full year, FY2026 (ending March 2026))¥9,378 million¥10,535 million
Segment profit (full year, FY2026 (ending March 2026))¥1,078 million¥1,191 million
Segment assets (as of end of FY2026 (ending March 2026))¥3,849 million¥3,964 million
Segment sales, year-on-year change-11.0%
Segment profit, year-on-year change-9.6%

Business Details

Centered on corporate VoIP services (Smart Hikari), FMC services (Dokodemo Hon), fiber-optic line services (iSmart Hikari), consumer ISP services (iSmart Setsuzoku-F Hikari), and sales of information and communications equipment. Forval Telecom Co., Ltd. serves as the operating entity, acquiring customers through sales agents and wholesale partners, and leveraging its proprietary customer database and billing system (Billing Provider Platform) as the business platform.

Recent Overview

Sales and profit both declined by nearly double digits due to deconsolidation of a subsidiary and a decline in consumer services

In the full year of FY2026 (ending March 2026), the deconsolidation of a subsidiary (Try-X Co., Ltd.) that had constituted part of this segment through the previous fiscal year, combined with a decline in the number of individual service subscriptions, resulted in sales of ¥9,378 million (down 11.0% year on year) and segment profit of ¥1,078 million (down 9.6% year on year). Note that the segment classification was changed from this fiscal year, with the former "Document Solutions Business" segment abolished and Takt System Co., Ltd. integrated into the "Consulting Business" segment.

Key Products

service
Smart Hikari

A fiber-optic-compatible VoIP service targeting primarily small and medium-sized enterprises. It addresses the need to convert fixed-line telephony to IP, providing corporate customers with reduced communication costs and improved convenience.

service
Dokodemo Hon

A Fixed Mobile Convergence service for corporate customers that integrates fixed-line and mobile phones, enabling calls to be made and received using the company's number even when away from the office. Demand is expanding against the backdrop of the spread of ultra-high-speed mobile broadband.

service
iSmart Hikari

An internet connection service using fiber optics. It targets both corporate and individual customers and is one of the core products forming the Group's communications service platform.

service
iSmart Setsuzoku-F Hikari

An internet service provider service for consumers. The number of individual service subscriptions is on a declining trend, and this continues to affect segment sales.

platform
Billing Provider Platform

A proprietary platform that centrally processes customer management, billing, and invoicing across the entire Group. It serves as the business infrastructure supporting customer retention and churn suppression through a one-stop, one-billing model.

Growth Drivers

  • Increased demand for corporate FMC and VoIP services driven by the expanding number of ultra-high-speed mobile broadband connection service contracts
  • Emergence of new user needs driven by the spread of next-generation 5G mobile networks and WiFi + fiber-optic fixed networks
  • Expanded sales of cloud and secure remote work-related services backed by DX certification
  • Customer retention and churn suppression through a one-stop, one-billing model for SME customers

Risks

  • Risk of continued sales contraction due to the declining trend in the number of individual service subscriptions
  • Reduction in segment scale due to deconsolidation of a subsidiary (Try-X Co., Ltd.) (materialized as an actual result in FY2026 (ending March 2026))
  • Risk of sales fluctuation due to delays in sales plans for information and communications equipment
  • Risk of losses arising from rising churn rates related to prepaid expenses (agent commissions) recorded for customer acquisition costs
  • Risk of economic downturn spillover to corporate demand due to fluctuations in resource and energy prices and U.S. trade policy trends

Last updated: June 24, 2026