ENVALITH
アニコム ホールディングス株式会社 logo

Anicom Holdings, Inc.

8715Prime MarketInsurance

アニコム ホールディングス株式会社 logo
Anicom Holdings, Inc.8715

Non-life Insurance Business (Pet Insurance)

The core business of the Anicom Group. Handles pet insurance underwriting and asset management, holding the No.1 domestic market share.

PeriodCurrentPreviousChange
Non-life Insurance Business ordinary revenue (cumulative 3Q)¥48,994 million¥44,329 million
Net premiums written (cumulative 3Q)¥47,747 million¥43,505 million
Number of policies in force1,374,230 policies1,287,923 policies
E/I loss ratio (on an earned premium basis)62.9%61.6%
Combined ratio (on an earned premium basis)96.8%93.5%

Business Details

A segment engaged in pet insurance underwriting and asset management operations conducted by Anicom Insurance, Inc. The company offers multiple products covering outpatient, hospitalization, and surgery costs for 15 species including dogs, cats, birds, and rabbits. Its strength lies in the industry-first "Counter Settlement System" (supported by approximately 7,000 animal hospitals), and it sells through two channels: the NB channel (4,986 pet shop agency outlets) and the general channel (web and financial institutions). The company has maintained the No.1 domestic market share for 16 consecutive years from 2009 to 2024.

Recent Overview

Ordinary revenue increased 10.5% year-on-year in the cumulative 3Q, but profit declined significantly due to a rise in the loss ratio and expense ratio.

Ordinary revenue in the Non-life Insurance Business for the cumulative nine months of Q3 FY2026 (ending March 2026) (April to December 2025) was ¥48,994 million (up 10.5% year-on-year). The number of policies in force increased steadily to 1,374,230 (up 86,307 policies, or +6.7%, from the end of the prior fiscal year). Meanwhile, the E/I loss ratio rose to 62.9% (up 1.3pt year-on-year), and the expense ratio on an earned premium basis rose to 33.9% (up 2.0pt), worsening the combined ratio to 96.8% (up 3.3pt). Costs associated with policy transfers from other companies pushed up the expense ratio. The full-year earnings forecast remains unchanged, with ordinary revenue of ¥73,000 million (up 7.9% year-on-year) and ordinary profit of ¥3,300 million (down 33.2%).

Key Products

product
Dobutsu Kenpo Family

Covers dogs, cats, birds, rabbits, ferrets, and others up to a set age. The insurance period is one year, covering 50% or 70% of medical expenses within the payment limit. Outpatient and hospitalization are covered up to 20 days per year, and surgery up to 2 times per year. Compatible with the Counter Settlement System, allowing customers to pay only the co-payment portion at supported hospitals.

product
Dobutsu Kenpo Baby

A product available for enrollment through animal handling businesses such as pet shops. The insurance period is one year; 100% of medical expenses are covered for the first month after enrollment, and 50% or 70% for the following 11 months. This is the flagship product of the NB channel, with coverage beginning simultaneously with pet purchase.

product
Dobutsu Kenpo Senior

Targets dogs and cats aged 8 and above (no upper limit), who could not newly enroll in conventional products. Specializes in coverage for hospitalization and surgery, with insurance premiums set affordably. If the results of the accompanying "Dobutsu Kenkatsu" service are favorable, transition to "Dobutsu Kenpo Family" is also possible.

platform
Counter Settlement System

A system, similar to human health insurance, in which customers only need to present their insurance card at the counter of a supported animal hospital and pay the co-payment portion to complete the transaction. Approximately 7,000 hospitals nationwide (over 50% of all animal hospitals in Japan) support this system. Of the approximately 4.5 million annual insurance claims, about 90% go through this system. An insurance claim service via LINE was also launched in May 2017.

service
Dobutsu Kenkatsu

A gut flora measurement service that began being attached to major pet insurance products from December 2018. Regularly checks the health condition of pets to support the realization of preventive insurance. Also links to recommendations for oral and gut care products based on measurement results. For "Dobutsu Kenpo Senior," transition to a higher-tier product is possible if results are favorable.

Growth Drivers

  • Continued solid demand for pet ownership (domestic pet insurance penetration rate has grown to 21.4%)
  • Strengthened sales activities in the NB channel (4,986 pet shop agency outlets) and the general channel
  • Accumulation of policies in force through transfers from other companies (up 86,307 policies from the end of the prior fiscal year as of the end of Q3)
  • High customer convenience and differentiation through the industry-first Counter Settlement System, which has the largest number of supported hospitals
  • Enhanced appeal of products bundled with "Dobutsu Kenkatsu" leading to new policy acquisition

Risks

  • The E/I loss ratio has been trending upward due to the extension of pets' average lifespan, advances in veterinary medicine, and persistently high medical costs from inflation
  • Rising expense ratio due to costs associated with policy transfers from other companies (up 2.0pt year-on-year in cumulative 3Q)
  • Risk of price competition due to intensifying entry by competitors (successive entries by major insurance companies)
  • Burden of increasing insurance policy reserves (outstanding claims reserves and policy reserves) due to rising insurance payouts
  • Increasing complexity of solvency management due to the introduction of new capital regulations (such as ESR) under the Insurance Business Act

Last updated: June 22, 2026