Mitsubishi UFJ Financial Group, Inc.
8306・Prime Market・Banks
Retail & Digital Business Group
Segment providing domestic retail financial services to individuals and corporates through an integrated combination of in-person, remote, and digital channels
| Period | Current | Previous | Change |
|---|---|---|---|
| Gross profit | ¥1,064,642 million | ¥944,554 million (as reported in existing report) | ↑ |
| Expenses | ¥778,762 million | ¥667,525 million (as reported in existing report) | ↑ |
| Net operating profit | ¥285,880 million | ¥277,029 million (as reported in existing report) | ↑ |
| Fixed assets (period-end balance) | ¥333,050 million | ¥267,446 million (as reported in existing report) | ↑ |
| Combined individual deposit balance at the two banks (period-end) | ¥94,216,228 million | ¥93,618,823 million | ↑ |
| Combined consumer loan balance at the two banks (period-end) | ¥15,297,625 million | ¥15,030,803 million | ↑ |
| Combined SME lending balance at the two banks (period-end) | ¥46,331,413 million | ¥42,272,543 million | ↑ |
Business Details
Provides comprehensive financial services to individual customers (excluding wealth management) and corporate customers through in-person, remote, and digital channels. Group companies including MUFG Bank, Mitsubishi UFJ Trust and Banking, and WealthNavi collaborate to deliver an integrated offering of deposits, loans, settlement, Consumer Finance, and Asset Formation Support Services. The medium-term management plan positions strengthening the domestic retail customer base to maximize Life Time Value as a key strategy.
Recent Overview
Both gross profit and net operating profit increased year on year, driven by rising yen interest rates and expanded lending
In FY2026 (ending March 2026), the Retail & Digital Business Group's gross profit was ¥1,064,642 million (up from ¥944,554 million in the prior period), and net operating profit was ¥285,880 million (up from ¥277,029 million in the prior period). The main driver of the profit increase was the expansion of domestic fund income due to rising yen interest rates. Meanwhile, expenses increased to ¥778,762 million (from ¥667,525 million in the prior period) due to resource allocation for growth and the impact of inflation, with cost management remaining an ongoing challenge. Balances of individual deposits, consumer loans, and SME lending all expanded.
Key Products
Growth Drivers
- Expansion of domestic fund income due to rising yen interest rates (combined domestic loan yield at the two banks: 0.86% in the prior period → 1.15% in the current period)
- Increased earnings from expanding fund demand in the Consumer Finance area (consumer loan balance: ¥15,297,625 million, up ¥266,822 million year on year)
- Expansion of SME lending (balance of ¥46,331,413 million, up ¥4,058,869 million year on year, loan ratio of 57.87%)
- Improved customer experience and maximization of Life Time Value through strengthened digital channels
- Expansion of the earnings base through collaboration with digital companies such as WealthNavi
- Stable increase in individual deposit balances (combined individual deposits at the two banks: ¥94,216,228 million, up ¥597,405 million year on year)
Risks
- Risk of decline in fund income due to changes in the interest rate environment (slowing pace of rate hikes or reversal)
- Increase in expenses due to growth investment and inflation impact, among other factors (expenses of ¥778,762 million, up ¥111,237 million year on year)
- Erosion of the retail customer base due to intensifying competition from fintech and non-bank players
- Long-term shrinkage of the domestic retail market due to the declining birthrate and aging population
- Risk of rising credit costs in the Consumer Finance area
- Increase in system investment and expansion of fixed assets accompanying digitalization (fixed assets of ¥333,050 million, up ¥65,604 million year on year)
Last updated: June 24, 2026

