H2O RETAILING CORPORATION
8242・Prime Market・Retail Trade
Business
H2O Retailing is composed of four segments: the Department Store Business centered on Hankyu Hanshin Department Stores; the Food Business, which operates approximately 230 food supermarkets across the Kansai region; the Commercial Facilities Business, covering commercial facility leasing and hotel operations; and Other Businesses, including the credit card business, convenience stores, and China business. The group comprises 39 consolidated subsidiaries and 7 equity-method affiliates, with total sales reaching ¥1,162,431 million (FY2026, ending March 2026). Its main customers range widely from general consumers in the Kansai region to affluent individuals and inbound visitors from Japan and abroad, and the company maintains a strong customer base in the Kansai region, underpinned by synergies with the railway line infrastructure of Hankyu Hanshin Holdings.
Business Model
In the Department Store Business, the company secures high gross margins by selling high-value items through a combination of consignment purchasing and direct purchasing. In the Food Business, it leverages economies of scale from a network of approximately 230 supermarkets, along with coordination between manufacturing and sales, to achieve cost competitiveness. The Commercial Facilities Business provides stable earnings from rental income and hotel operations, while customer service businesses such as the credit card business (Persona) strengthen customer touchpoints. By utilizing customer data accumulated across each business on a cross-functional basis, the company aims to evolve into a "communication retailer" model that maximizes LTV (lifetime value).
Company Strengths
Domestic customer demand for luxury brand fashion, jewelry, watches, and other high-value merchandise remained solid throughout the year, and domestic sales reached a new record high even amid the impact of sales floor closures due to the Hankyu Main Store remodeling work. The opening of "HANKYU LUXURY" in March 2026 further strengthened the customer draw capability from a wide area both domestically and internationally.
Integrated operation of Izumiya, Hankyu Oasis, and Kansai Super Market (merged into Kansai Food Market Co., Ltd. in April 2026) achieved faster management decision-making and concentration of management resources. Cost competitiveness was secured through manufacturing-sales collaboration with the group's in-house manufacturing subsidiary Hankyu Delica Co., Ltd., and the Food Business achieved increased revenue and profit in FY2026 (ending March 2026), with operating profit of ¥10,021 million (112.0% year on year).
The equity ratio rose from 36.2% in FY2022 (ended March 2022) to 43.4% in FY2026 (ending March 2026), while interest-bearing debt was reduced to ¥134,095 million. Operating cash flow of ¥48,333 million was secured, and the interest coverage ratio remained at a high level of 56.0 times. The company has the financial capacity to carry out debt repayment and share buybacks in parallel.
ENVALITH's Perspective
Performance Trend
Revenue achieved four consecutive years of growth, rising from ¥518,447 million in FY2022 to ¥681,759 million in FY2025, but FY2026 saw a slight decline to ¥680,215 million (down 0.2% year on year). Operating profit also decreased from ¥34,830 million to ¥32,386 million (down 7.0% year on year), marking a pause in the rapid improvement trend that had continued since FY2022. As an external factor, the sharp drop in inbound visitors from China caused a reversal in inbound demand that directly hit the Department Store Business, while soaring prices in the broader environment contributed to higher average customer spending in the Food Business, resulting in increased revenue and profit there. On a gross sales basis, total sales reached ¥1,162,431 million, marking a record high for the third consecutive year, indicating that the actual scale of business operations continues to expand. For FY2027 (ending March 2027), the company forecasts revenue of ¥712,000 million (up 4.7% year on year) and operating profit of ¥32,500 million (up 0.4% year on year), projecting a flat recovery in operating profit.
Growth Strategy
Three pillars — department store upscaling, food business integration, and overseas customer development — establish the company as a Communication Retailer
Advancing the remodeling of the Hankyu Umeda Main Store, with 'HANKYU LUXURY' opening in March 2026. The expansion of the luxury zone has strengthened the framework for attracting high-value customers from a wide domestic and international area. Recovery of sales floor area after completion of construction is directly linked to the turnaround and recovery of operating income.
Completed the integration of Izumiya, Hankyu Oasis, and Kansai Super Market through an absorption-type merger in April 2026, forming 'Kansai Food Market'. The rollout of new formats — the value-oriented 'Marché' (3 stores) and price-oriented 'Daily Mart' (10 stores) — is driving growth, with existing store sales remaining solid at 101.7% year-on-year. Continuing to strengthen manufacturing-sales collaboration with in-house manufacturing subsidiaries to improve cost competitiveness.
Under the Medium-Term Management Plan (FY2024–FY2026), a cumulative share buyback of approximately ¥30.0 billion over three years is planned. In FY2026 (ending March 2026), ¥15,003 million in share buybacks was executed, and in May 2026 an additional resolution was made to acquire up to 6,000,000 shares for up to ¥10.7 billion. The annual dividend is ¥46 (up ¥4 year-on-year), with the FY2027 (ending March 2027) forecast at ¥48, continuing the trend of dividend increases.
Ningbo Hankyu Department Store Co., Ltd. (Ningbo City, Zhejiang Province, China) contributed to consolidated results on a full-year basis from FY2026 (ending March 2026), driving a significant increase in profit for Other Businesses, with total sales of ¥78,855 million (122.5% year-on-year) and operating income of ¥7,535 million (342.8% year-on-year). Continuing to strengthen customer acquisition for overseas customers and pursue stable profitability in the China business.
Last updated: July 19, 2026

