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WILL GROUP, INC.

6089・Prime Market・Services

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株式会社ウィルグループ logo
WILL GROUP, INC.6089

Domestic Working Business

Core business offering domestic category-specialized staffing, contracting, and recruitment services

PeriodCurrentPreviousChange
Revenue (external revenue)¥88,262 million¥83,099 million↑
Segment profit (operating profit)¥3,579 million¥3,251 million↑
Depreciation and amortization¥1,323 million¥982 million↑
Revenue year-on-year changeup 6.2%—↑
Segment profit year-on-year changeup 10.1%—↑

Business Details

Provides staffing, business process outsourcing, recruitment, and foreign worker employment support services specialized in five domains: retail sales floors such as consumer electronics retailers (Sales Outsourcing), call centers, food and manufacturing (Factory Outsourcing), nursing care facilities, and construction engineers. Under the "WILLOF" brand, the company is promoting a portfolio shift toward higher-profitability services such as team-based staffing (hybrid staffing), permanent employee staffing, and foreign worker employment support. This is the Group's core segment, accounting for approximately 60% of consolidated revenue.

Recent Overview

Revenue and profit increased due to the Construction Engineers Domain turning profitable, new consolidation of HR CAREER, and other factors

In FY2026 (ending March 2026), the Construction Engineers Domain entered a profit growth phase, with unit price increases contributing to results, while the Sales Outsourcing and Factory Outsourcing domains performed steadily. Recruitment revenue increased due to the new consolidation of HR CAREER, Inc. Steady expansion in the number of permanent employee staffing placements and foreign worker employment support headcount pushed up gross profit, resulting in external revenue of ¥88,262 million (up 6.2% year on year) and segment profit of ¥3,579 million (up 10.1% year on year). The company also continued to roll out "WILLOF" brand promotion, including TV commercials in 18 prefectures including the Kanto area.

Key Products

service
Sales Outsourcing

Provides customer service and sales operations centered on smartphones and other mobile devices at consumer electronics retailers and apparel shops, as well as campaign planning and management for major IT-related companies. Operated through team-based staffing (hybrid staffing), staffing, and business process outsourcing formats, with active expansion of permanent employee staffing and foreign worker employment support.

service
Call Center Outsourcing

Provides team-based staffing and staffing of personnel engaged in information provision, complaint handling, after-sales service, and other operations, primarily for telecommunications companies, BPO providers, and financial institutions. Also conducts telemarketing business process outsourcing at the company's own call centers, as well as staffing and recruitment services for office administrative positions.

service
Factory Outsourcing

Provides team-based staffing, staffing, and business process outsourcing for manufacturing, inspection, quality control, packaging, and other operations to manufacturers in food, electrical equipment, transportation equipment, and other industries. Centered on the food manufacturing industry, which is relatively resistant to economic fluctuations, and also offers foreign worker employment support services.

service
Nursing Care Business Support

Provides staffing and recruitment of nursing care staff to companies operating nursing care facilities, while also operating "WILLOF Care Academy," a qualification support service for entry-level and practical-level care worker training. Also offers foreign worker employment support services.

service
Construction Engineers Domain

Provides staffing and recruitment of construction management engineers to major general contractors and subcontractors in the domestic construction industry. Dispatches experienced staff as well as new graduates and inexperienced technical staff, supporting the resolution of labor shortages in the construction industry. During the period under review, the business entered a profit growth phase, with continuous unit price negotiations contributing to higher unit prices, which benefited performance.

Growth Drivers

  • Transition of the Construction Engineers Domain to a profit growth phase and unit price increases through continuous unit price negotiations
  • Portfolio shift toward higher-profitability services through expansion of permanent employee staffing and foreign worker employment support
  • Increase in recruitment revenue from the new consolidation of HR CAREER, Inc.
  • Improved recruiting capability through strengthened "WILLOF" brand promotion
  • Stable demand for personnel against the backdrop of labor supply-demand gaps in essential domains (manufacturing, nursing care, construction, etc.)

Risks

  • Rising cost of securing personnel due to a tightening recruitment environment
  • Fluctuations in staffing demand due to economic changes (particularly in the call center and manufacturing domains)
  • Risk of changes in legal regulations such as the staffing services law
  • Compliance risk related to foreign worker employment support and changes to immigration control laws and related systems
  • Decline in profitability due to intensifying price competition with competitors

Last updated: June 19, 2026