Rococo Co. Ltd.
5868・Standard Market・Services
ITO & BPO Business
The Company's largest segment, centered on IT outsourcing and BPO
| Period | Current | Previous | Change |
|---|---|---|---|
| Net sales (cumulative Q1, FY2026 ending December 2026) | ¥1,623 million | ¥1,367 million (Q1, FY2025 ending December 2025) | ↑ |
| Segment profit (operating income) (cumulative Q1, FY2026 ending December 2026) | ¥85 million | ¥125 million (Q1, FY2025 ending December 2025) | ↓ |
| Net sales YoY change rate | +18.7% | — | ↑ |
| Segment profit YoY change rate | -31.7% | — | ↓ |
| Net sales (full year, FY2025 ending December 2025) | ¥6,166 million | — | ↑ |
| Segment profit (operating income) (full year, FY2025 ending December 2025) | ¥338 million | — | ↑ |
Business Details
Comprises four businesses: the IT Service Management Business, mainly involving outsourcing through on-site staffing of IT personnel; the Customer Communication Business, providing call center and BPO services; the Event Service Business, offering ticketing for entertainment events; and the Solution Business, including the facial recognition system "AUTH" Series. The Company provides long-term, continuous outsourcing services centered on prime-contractor status to large corporate clients such as manufacturers and financial institutions, primarily in the Kanto and Kansai regions. This is the flagship segment, accounting for approximately 68% of consolidated net sales.
Recent Overview
Sales grew a strong 18.7% YoY, but profit fell 31.7% due to increased costs
In the first quarter of FY2026 (ending December 2026) (January to March), net sales trended favorably at ¥1,623 million (up 18.7% YoY), driven by the acquisition of new clients and projects and orders for spot projects in the IT Service Management Business and Customer Communication Business, as well as the receipt of a large-scale facial recognition project related to concert admission in the Event Service Business and Solution Business. On the other hand, selling, general and administrative expenses expanded due to costs at the Poland R&D base, expenses for establishing Rococo Farm, expenses for launching a user group, and increased recruitment and training costs, and segment profit was limited to ¥85 million (down 31.7% YoY).
Key Products
Growth Drivers
- Sales expansion through acquisition of new clients and projects
- Unit price improvement through increased staffing and higher unit prices at existing clients
- Expansion of IT outsourcing demand backed by continued high levels of DX-promotion investment
- Receipt of large-scale projects such as facial recognition for concerts and events
- Stable earnings base from a prime-contractor and long-term continuous transaction model
- Stability of the business foundation due to large corporations accounting for approximately 80% of clients
Risks
- Intensifying competition for hiring due to chronic shortage of IT personnel (a shortage of 450,000 people is forecast for 2030)
- Risk that increased SG&A expenses from new investments such as the Poland R&D base and Rococo Farm will squeeze profit
- Risk of rising labor costs stemming from the labor-intensive business model
- Risk of fluctuating outsourcing demand due to client companies restraining IT investment or shifting to in-house development
- Risk of discrepancies in man-hour estimates due to cancellation or postponement of concerts and events
- Risk of a downturn following large-scale projects in the Solution Business
Last updated: March 25, 2026