Rakuten Bank, Ltd.
5838・Prime Market・Banks
Business
Rakuten Bank is an internet-only bank established in 2001, and a listed subsidiary (Tokyo Stock Exchange Prime Market, listed April 2023) in which Rakuten Group, Inc. holds a 49.26% stake. Without physical branches or proprietary ATMs, it provides individual and corporate customers with a broad range of financial services—deposits, loans, remittances, payments, insurance, and securities brokerage—via smartphone apps and PCs. As of the end of March 2026, it had the largest customer base in Japan's internet banking industry, with 18.07 million accounts and deposits of ¥12,964,475 million, and is pursuing a strategy of low-cost customer acquisition and establishing itself as customers' primary bank account by leveraging the Rakuten ecosystem (over 100 million IDs in Japan and overseas). The consolidated group, including its Taiwanese subsidiary and Rakuten Trust, among others, operates Banking as a single segment.
Business Model
Interest income (interest on loans, purchased monetary claims, securities, etc.) accounts for approximately 77% of revenue, while the remaining approximately 20% is composed of fee and commission income (remittance fees, card-related fees, direct debit fees, etc.). The internet-only model, which requires no branches or ATMs, keeps fixed costs low, and approximately 60% of new account openings are acquired at low cost through the Rakuten ecosystem. Through securitization arrangements utilizing the trust functions of Rakuten Trust, the company creates its own investment assets, diversifying its revenue base.
Company Strengths
As of the end of March 2026, the company had 18.07 million accounts and deposits of ¥12,964,475 million, the largest scale in the domestic internet banking industry. The main account ratio reached 32.8% (5,930 thousand main accounts), with steady progress in becoming a everyday bank account through salary transfers and automatic debits. In FY2026 (ending March 2026), the number of settlement transactions was 977 million (up 9.1% year-on-year), indicating firmly established high-frequency usage.
Leveraging Rakuten Group's over 100 million IDs, approximately 60% of new account openings in FY2025 (excluding BaaS-dedicated branches) came through Rakuten Group channels. Through brand licensing, the points program (Happy Program), the Money Bridge linkage with Rakuten Securities, and the banking agency partnership with Rakuten Mobile, the company continues to acquire a large number of new customers while keeping customer acquisition costs low.
Through an in-house development structure in which bank employees control system development, operation, and maintenance, the company has achieved system cost competitiveness that is higher than that of other banks. Leveraging this flexible development capability, the company has provided BaaS (Banking as a Service) to Ogaki Kyoritsu Bank, The Nishi-Nippon City Bank, Dai-ichi Life, and JRE BANK. Total capital expenditure in FY2026 (ending March 2026) was ¥18,893 million, with continued investment in strengthening the system infrastructure and developing new services.
ENVALITH's Perspective
Performance Trend
Recurring revenue expanded at an accelerating pace, rising from ¥120,445 million in FY2023 to ¥137,950 million in FY2024, ¥184,534 million in FY2025, and ¥255,579 million in FY2026 (ending March 2026), achieving growth of 38.4% year on year in FY2026. Recurring profit came to ¥103,091 million (up 44.1% year on year), and net income attributable to owners of the parent was ¥73,072 million (up 43.9%). As an external factor, the Bank of Japan's policy rate hikes pushed up the yield on fund management (full-year 1.23%, up 0.36pt year on year), driving a sharp expansion in fund management income to ¥197,643 million (up ¥69,459 million year on year). Meanwhile, growth in deposit balances and increases in ordinary deposit interest rates (implemented in March 2025 and February 2026) also pushed up fund procurement expenses to ¥55,169 million (up ¥28,040 million year on year), but the overall interest margin expanded to 0.55% (up 0.16pt year on year). ROE improved to 21.7% (from 18.0% in the prior year), and the expense ratio improved by 3.2pt year on year to 32.3%, reflecting improved earnings efficiency as well. For FY2027 (ending March 2027), the company forecasts recurring revenue of ¥314,669 million (+23.1%), recurring profit of ¥115,622 million (+12.1%), and net income of ¥81,325 million (+11.2%), indicating that the trend of increasing revenue and profit is expected to continue.
Growth Strategy
Comprehensive financial platform strategy through deepening lifestyle-account adoption, diversifying investment assets, and restructuring fintech businesses
Promoting the transformation of accounts into everyday infrastructure through expansion of the bonus interest rate program (additional interest on ordinary deposits linked to salary/bonus/pension receipt, debit card usage, automatic account transfers, etc.), a banking agency partnership with Rakuten Mobile (starting January 2026), and the launch of smartphone ATM services (December 2025). Aims to achieve stable expansion of fee and commission income.
In addition to investment condominium loans, tie-up loans, and card loans, the company has introduced new products such as securities-backed loans (launched June 2025, exceeded ¥10 billion in balance in October of the same year) and reverse mortgages (revolving type, launched May 2025), diversifying the loan portfolio. Continued accumulation of securities (government-guaranteed bonds, corporate bonds, foreign bonds, etc.) is also underway to improve the profitability of overall investment assets.
Aiming for organizational restructuring to consolidate Rakuten Card, Rakuten Securities Holdings, and other entities into a single group, a basic agreement was signed in February 2026. Through optimization of funding costs, enhanced data linkage and AI utilization, and improved agility in decision-making, the company seeks to accelerate growth as a comprehensive fintech company. Effectiveness is targeted for October 2026, though this may be subject to change depending on regulatory approvals and licensing from supervisory authorities.
From January 2026, the balance eligible for the maximum preferential interest rate on ordinary deposits for Money Bridge registrants was raised from ¥3 million to ¥10 million. This captures the asset management needs of Rakuten Securities users, aiming to increase deposit balances and enhance customer engagement.
Last updated: July 19, 2026

