Sansan, Inc.
4443・Prime Market・Information & Communication
Business
Sansan, Inc. operates under the mission of "generating innovation from encounters," developing the Sansan/Bill One Business, centered on the corporate sales DX service "Sansan" and the accounting DX service "Bill One," as well as the Eight Business, centered on the personal business card app "Eight." Its primary customers are domestic corporations across all industries and business types, and it digitizes analog information such as business cards, invoices, and contracts to support companies in expanding sales, reducing costs, and improving operational efficiency. Consolidated net sales for FY2025 (ended May 2025) reached ¥43,202 million, and the company has consistently maintained high growth since its listing on the Tokyo Stock Exchange Mothers market in 2019.
Business Model
All major services are fundamentally based on monthly subscription billing, with churn rates remaining below 1% on a trailing 12-month average basis: 0.49% for "Sansan" and 0.33% for "Bill One". "Sansan" is composed of license fees premised on company-wide employee usage plus scanner rental fees, while "Bill One" consists of an initial fee plus a monthly fee linked to the number of invoices digitized. By combining growth in the number of contracts with improvement in per-contract unit price (ARPU improvement), the structure is designed to maximize customer LTV.
Company Strengths
Sansan holds the No.1 revenue share of 84.1% in the corporate business card management service market (Seed Planning survey, January 2025). At the end of FY2025 (ending May 2025), the number of contracts stood at 10,701, and monthly recurring revenue per contract was ¥210 thousand, up 6.6% year on year, reflecting steady deepening of relationships with existing customers.
Through a proprietary system that combines machine learning and other technologies with human input, the company achieves a data digitization accuracy of 99.9% for analog information such as business cards and invoices. The vast amount of data accumulated since the company's founding, together with operational efficiencies enabled by its in-house developed generative AI, form the source of its competitiveness and constitute an entry barrier that is difficult for other companies to replicate.
Operating cash flow for FY2025 (ending May 2025) reached ¥9,651 million (up 76.0% year on year), and cash and cash equivalents at fiscal year-end amounted to ¥31,172 million. The advance-payment model, under which fees are received from customers upfront for the contract period, enhances capital efficiency, and the gross profit margin remains at a high level of 86.6%.
ENVALITH's Perspective
Performance Trend
Revenue increased for five consecutive fiscal years, from ¥20,420 million in FY2022 (ended May 2022) to ¥53,761 million in FY2026 (ending May 2026), a CAGR of approximately 27%. Operating profit expanded rapidly, from ¥631 million in FY2022 (ended May 2022) to ¥199 million in FY2023 (ended May 2023), ¥1,337 million in FY2024 (ended May 2024), ¥2,800 million in FY2025 (ended May 2025), and ¥8,185 million in FY2026 (ending May 2026), with the operating margin reaching 15.2%. Net income attributable to owners of the parent was ¥6,778 million (a substantial increase year on year), with EPS of ¥53.58. As an external factor, the global expansion of AI-related investment and the high growth of the cloud invoice receipt market have provided tailwinds in terms of the market environment. Profitability metrics improved across the board, with gross margin of 88.0% (fourth quarter) and return on equity of 38.8%.
Growth Strategy
Deepening the Sansan and Bill One markets with enhanced AI capabilities, accelerating monetization of the Eight Business, and achieving a mid-term adjusted operating margin of 25–30%
Through strengthened AI-driven feature development and expansion of the sales organization, "Sansan" revenue for FY2027 (ending May 2027) is expected to grow 10.0–12.0% year on year (¥34,198 million–¥34,820 million). The number of contracts is expanding steadily at 12,199 (up 14.0% year on year), but monthly recurring revenue per contract stands at ¥208 thousand, showing a slight downward trend, making ARPU improvement a challenge.
While maintaining the No.1 revenue share in the cloud invoice receipt service market, through strengthened sales organization and development of new AI-driven features, "Bill One" revenue for FY2027 (ending May 2027) is expected to grow 28.0–32.0% year on year (¥17,510 million–¥18,057 million). MRR stands at ¥1,231 million with 5,188 paid contracts (up 31.9% year on year), continuing its high growth trajectory.
Driven by an increase in the number of both online and offline Business Events held and the strong performance of recruitment-related services (Eight Career), Eight Business revenue for FY2027 (ending May 2027) is expected to grow 23.0–27.0% year on year (¥8,266 million–¥8,534 million). Full-year adjusted operating profit for FY2026 (ending May 2026) reached profitability at ¥237 million, but the fourth quarter turned to a loss due to upfront investment, making earnings stabilization a challenge.
As the mid-term financial policy for FY2027–FY2029 (ending May 2027 to May 2029), the company has set targets of 16–20% average annual revenue growth and an adjusted operating margin of 25–30% for FY2029 (ending May 2029). The plan calls for a phased improvement from the FY2026 (ending May 2026) adjusted operating margin of 15.7% to a projected 20.0–22.5% in FY2027 (ending May 2027). The policy aims to continue profit growth while expecting personnel expenses to increase by roughly 12% year on year and advertising expenses by roughly 8% year on year.
An initial dividend (¥2.50 per share) was paid at the end of FY2026 (ending May 2026), and an annual dividend of ¥5.00 (interim ¥2.50, year-end ¥2.50) is projected for FY2027 (ending May 2027). A share buyback with an upper limit of ¥2,000 million has also been completed (cumulative acquisition value of approximately ¥2,000 million). Against a backdrop of structural profit growth, the company has begun shareholder returns, and ROE improved significantly to 38.8%, reflecting a substantial improvement in capital efficiency.
Last updated: July 17, 2026

